cancel
Showing results for 
Search instead for 
Did you mean: 
sonyap
First Molar I

Messaging in the Exchange

With the update, do we no longer have the option to message someone directly?  Or am I missing something?

0 Kudos
Reply
2 Replies
tshaw
Community Manager
Community Manager

Re: Messaging in the Exchange

Hi @sonyap

Unfortunately, the private messaging feature on The Exchange community is no longer available. You are still able to @ mention someone in a post though. Were you needing to get in touch with someone from Carestream Dental? 

sonyap
First Molar I

Re: Messaging in the Exchange

That really IS unfortunate.  I ended up getting the answer I needed from the person I would have reached out to on the Exchange in the first place - after having to muddle through 15 minutes with a Level 1 rep.

0 Kudos
Reply