Many thanks for your post.
Are you able to confirm what version of R4 you are on?
The latest version released to our download portal https://softwaredownload.csdental.com/en-GB/ is v8.1.8. Please use your SAP number and post code to log into your account, if you aren't sure on your SAP number it will show this on your invoicing from Carestream.
There is nothing in the release notes in 8.1.8 about correcting the ongoing issue with "close plan early" claims- for discontinuation or transfer/continuation cases. When will this be corrected? been waiting since July for this to be addressed- I have mulpitple claims lying which I cant deal with.