Softdent stated Care Credit services are down, all terms of Care Credit charge ,ie (12 mo SAC , 6 mo etc) are no longer viewable in the Transaction screen. Additionally, Review/reprint of past Care Credit receipts within SD will not operate. Carestream advised me to contact Care Credit. Care Credit stated all systems were functional. The Carestream Escalation team took screen shots of occurrences and issues and have sent these issues to be investigated. Is anyone else having this issue????
I’m assuming you are with Global Payments (formally TSYS), and if you are, then there is a new epayments version 3 available (actually mandatory) b/c Global Payments is no longer supporting previous versions. That may be related to your issue …
We are also experiencing this. Have you had a resolution yet?
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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