Thank you for your patience. Carestream Dental’s technical team is continuing to refine our security toolset. These tools have been fully validated in Carestream Dental’s test environment; however, there is a limited possibility that some customers may temporarily experience issues such as error messages or slow system operations. Also, there may be some temporary connectivity issues with third-party services (such as patient engagement tools). Our team is actively working on a resolution.
If you experience any issues, please reach out as soon as possible so that our team can help you trouble shoot these errors.
You can contact us at Support.us@csdental.com
Thanks for being a Carestream Dental customer and working with us as we continue to enhance the reliability and security of your practice management systems. We will continue to post updates to The Exchange as they become available.
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