2020 New Training Content for OrthoTrac

[tshaw]

Every year we release new training content in the Carestream Dental Institute ( www.carestreamdental.com/cdi ).  As content is released we will post it in the comments here, so be sure to follow this discussion to stay up-to-date on new training content released in 2020 for OrthoTrac. 

With an active support agreement, you can access a catalog of content on the Carestream Dental Institute (CDI). If you already have a CDI account, log in with your user name (email address) and password. If you need to register for a CDI account, you can do so here http://www.carestreamdental.com/us/en/forms/Registration . 

[knowicki]

We are pleased to announce that the following content is now available:

OrthoTrac: Using the Financial Estimator Tool Recorded Class
This recorded class is designed for all team members and provides instruction on using the Financial Estimator tool in CS OrthoTrac practice management software, version 15.0. By the end of this class, you should be familiar with the new Financial Estimator tool, and be able to configure default settings, customize discount types, and create a treatment proposal. (12 min) NEW! May 2020

You can find this recorded class in the Carestream Dental Institute, under the OrthoTracCatalog (click here to log in to the Carestream Dental Institute).

[Katharine]

The CS OrthoTrac Online Help for version 15.0 has been published to the web! You can view it anytime at help.carestreamdental.com/orthotrac/.

To view the list of new features in this release, see the What's New in CS OrthoTrac 15.0 topic.

Have a great day!

[DFletcher]

Great information!    Excited for our clients to start using this version!   

I think the enhanced insurance field window will be a big hit!    This will make it so much easier to find the insurance company you are looking for!

The financial estimator will really help close the deal for the Treatment Coordinators too!

[knowicki]

We are pleased to announce that the following content is now available:

OrthoTrac: What's New Video v15.0

This recorded class is designed for all team members and provides an overview of the new features in CS OrthoTrac practice management software, version 15.0. By the end of this class, you should be familiar with the new Financial Estimator Setup, security enhancements related to the Auto Payment Reports, the expanded Aligner Tracking, and the enhanced Insurance Carrier display. (6 min)

You can find this recorded class in the Carestream Dental Institute, under the OrthoTrac Catalog (click here to log in to the Carestream Dental Institute).

You can also view this class on YouTube:  www.carestreamdental.com/OTWhatsNew

[zachtonlowe]

Is there a release date for the actual software for version 15 yet?  If so is there a recommended hardware/software list yet?  Specifically if office 2019 will be supported yet?  thanks

[uriyahrobinson]

Hi @zachtonlowe 

thanks for reaching out.   there is currently a page on here that highlights the hardware requirements:

https://community.carestreamdental.com/t5/ORTHOTRAC/Hardware-requirements/m-p/16144#M1666

Regarding v15.0, we have officially released this version of the software as of yesterday and will begin providing updates to customers.    Office 2019 is supported for non-WTS environments, with the goal to release support for WTS environments in next month or so.

Hope this answers your questions.

[zachtonlowe]

As a follow up, I know you said that office 2019 is supported but not for wts. In the official 15.0 supported hardware document here, https://www.carestreamdental.com/globalassets/resource-library/practice-management-software/cs-ortho...
It does not list office 2019 as supported? Is that a mistake?

[uriyahrobinson]

@zachtonlowe   Thanks for your follow up question.    To follow up, OrthoTrac will be fully certified for Office 2019 upon the release of OrthoTrac v15.1.    This release is scheduled to be ready towards the end of February 2020.

[knowicki]

Hello. I've passed your question along to OT Support/Development. They should respond to you soon.

[zachtonlowe]

Yes that answers my questions.  Thanks, I will look forward to the update.