Is anyone else concerned that Support is not available today?
We have a priority 1 emergency with Orthotrac and also with Imaging.
Called the support #'s for OT and Imaging. The announcement says the office is closed today.
Yes, it's New Years eve but still a work day for some offices. We are at the mercy of our cloud support to be available. They don't have at least, an on-call, emergency contact?
If they think the knowledge base is adequate substitution, it's not.