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Braces2021
Canine III

Error message

Can anyone tell me why we constantly get these error messages? Screenshot 2022-12-08 132130.jpg

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Ethanw
CS Dental Employee
CS Dental Employee

The file it is referencing was corrupted. I have fully recreated the file which will resolve the issue. I am not positive what causes the file to become corrupted, but I have found that fully recreating the file instead of just repairing resolves the issue. No data will be lost with this fix.

Ethan W. Support Technical Support Engineer - Cloud\Sensei
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Do I need to call in to have this done, I still get error messages like this one?

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tshaw
Community Manager
Community Manager

Hello @Braces2021
Let me tag a few people that may know. 

@Ethanw @jenpav can either of you provide information on this? 

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