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nicole.elsier
Canine II

How do you remove extra visit types in orthodontic imagining?

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In the past my office would make a new Visit Type every time they downloaded a new image or took an x-ray, we now have hundreds of visit types and I would like to start removing them. Would any one be able to send me instructions on how to do this? Email: Nicole.elsier@drthomasbrady.com 

Thanks! 

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Moderator
Moderator

Re: How do you remove extra visit types in orthodontic imagining?

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Good day Nicole (nicole.elsier‌),

The process for deleting or disabling document scan types or Imaging visit types is covered in the following knowledge page:

https://community.carestreamdental.com/t5/OrthoTrac-Documentation/How-to-Disable-or-Delete-Document-...

However, I will also send these directions to you via email as requested. 

Regards,

Phil Carter / OrthoTrac Escalations

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morriswoodyman
Canine III

Re: How do you remove extra visit types in orthodontic imagining?

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I am also trying to remove extra visit types in orthodontic imaging, I found this thread but there was no link to the knowledge base in the solution. Can you post or email the link again please?

Mark Ward

mark.ward@portmanhealthcare.co.uk

 

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Moderator
Moderator

Re: How do you remove extra visit types in orthodontic imagining?

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Good day Mark ( @morriswoodyman ),

The page in question is located here.  I am not sure what happened to the original link as that post has not been changed or updated in over a year. 

https://community.carestreamdental.com/t5/OrthoTrac-Documentation/How-to-Disable-or-Delete-Document-...

However, this website is intended for our US clients' use.  Please visit the OrthoTrac UK website and contact our UK team for all your UK practice management needs.  The link is below. 

http://orthotrac.co.uk/

Regards,

Phil Carter / OrthoTrac Escalations