When filing an insurance claim at the start of treatment, make sure you add length of treatment manually in Box 42. Continuation of treatment forms will continue based on that entry if that option is chosen in your Carrier Maintenance and Insurance Claim Options.
The following online help topics include additional information on continuation of treatment and configuring insurance options in the CS OrthoTrac software:
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Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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