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CWalsh250
Canine III

WHY IS THERE NO RESPONSE FROM CARESTREAM

Am i missing the pinned post from Carestream explaining the situation or the fix???? Seriously- what is going on!!!!!

tshaw
Community Manager
Community Manager

@CWalsh250 , 

We apologize for the disruption, please see our most recent update below. We will continue to update the Home page of The Exchange as more information comes in. I have passed along your information to the team, and someone will be reaching out to you.
 
Dec. 14, 2020 (3 p.m.) We are aware that some customers are experiencing slowdown in system functionality. Our technical support team believes that it is related to system security tools deployed in the hosted infrastructure unexpectedly impacting system responsiveness. The team is working to resolve these issues as quickly as possible, and we will update The Exchange as more information becomes available.
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Slowdown? No one can connect. Waiting for 5 hours for a callback.
720-876-2000.