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TimeClock Always Shows the Status Not Here Yet Even After Changing a Staff Members Status

TimeClock Always Shows the Status Not Here Yet Even After Changing a Staff Members Status

Issue:

After checking in using the timeclock, a staff member's status is still showing as Not here yet.

Solution:

This indicates that the Clock table in the OMS database has entries that were entered when the clock on the computer was set to a future or past date rather than the current date. This issue will need to be corrected by OrthoTrac Support.  Please contact Support at 866-722-2567 or email at OrthotracSupport@carestream.com  . 

[[Article ID:  3960ATL]]

Version history
Revision #:
1 of 1
Last update:
‎04-19-2017 02:19 PM
Updated by: