2019 New Training Content for PracticeWorks

[tshaw]

Every year we release new training content in the Carestream Dental Institute ( www.carestreamdental.com/cdi ).  As content is released we will post it in the comments here, so be sure to follow this discussion to stay up-to-date on new training content released in 2019 for PracticeWorks.

With an active support agreement, you can access a catalog of content on the Carestream Dental Institute (CDI). If you already have a CDI account, log in with your user name (email address) and password. If you need to register for a CDI account, you can do so here http://www.carestreamdental.com/us/en/forms/Registration .  

[knowicki]

We are pleased to announce that the following content is now available:

PracticeWorks: Correcting Ledger Entries Less Than 90 Days Old and Cleared by Insurance Recorded Class
This recorded class is designed for all team members and provides instruction on correcting ledger entries less than 90 days old and cleared by insurance in CS PracticeWorks practice management software. By the end of this class, you should be able to clear an insurance payment and make corrections to a ledger entry. (4 min)) NEW! Dec 2019

You can find this recorded class in the Carestream Dental Institute, under the PracticeWorks Catalog (click here to log in to the Carestream Dental Institute).

You can also view this class onYouTube: www.carestreamdental.com/PWCorrectLedgerLess90Cleared 

[knowicki]

We are pleased to announce that the following content is now available:

PracticeWorks: Correcting Ledger Entries Dated Today Recorded Class
This recorded class is designed for all team members and provides instruction on correcting ledger entries dated today in CS PracticeWorks practice management software. By the end of this class, you should be able to make corrections to ledger entries dated today and entered during a patient's checkout. (2 min)

You can find this recorded class in the Carestream Dental Institute, under the PracticeWorks Catalog (click here to log in to the Carestream Dental Institute).

You can also view this class on YouTube: www.carestreamdental.com/PWCorrectLedgerToday  

[tshaw]

We are pleased to announce that the following content is now available in the
Carestream Dental Institute (CDI):

PracticeWorks: Correcting Ledger Entries Recorded Class
This recorded class is designed for all team members and provides instruction on correcting ledger entries in CS PracticeWorks practice management software. By the end of this class, you should be able to make corrections to ledger entries dated today, entries less than 90 days old, and entries more than 90 days old.  (8 min) NEW! August 2019

This course can be found in the CDI PracticeWorks Catalog.
It will also be added to the PracticeWorks New Employee: 203 Additional Administrative Learning Plan

[tshaw]

We are pleased to announce that the following content is now available in the
Carestream Dental Institute (CDI):

PracticeWorks: What's New Video v9.1
This recorded class is designed for all team members and provides an overview of new features in CS PracticeWorks software version 9.1. By the end of this class, you should be familiar with the enhancements made to the Insurance Claims window, and with the process of archiving claims.

You can access the What's New Video here, www.carestreamdental.com/PWWhatsNew 

[tshaw]

We are pleased to announce that the following content is now available in the
Carestream Dental Institute (CDI):

PracticeWorks: What's New Video v9.0
This recorded class is designed for all team members and provides an overview of the new features and functionality included in CS PracticeWorks practice management software, version 9.0. By the end of this video, you will be familiar with the new Hard Tissue tab enhancements, new functionality that enables multiple users to work in a patient Clipboard and Chart at the same time, and the new 2019 CDT code update. (7 minutes)

[joedindo]

I can't locate the video after clicking the link

[tshaw]

Hello @joedindo ! 

After clicking the link you'll need to log into the Carestream Dental Institute if you have an account (if you are on a support agreement you should have one), you'll see the login option on the top right. If you are unsure if you have an account or have problems logging in let me know. 

Once you are logged in select Course Catalog > Practice Management > CS PracticeWorks, and you will find the find under the Catalog tab. 

The What's New video is also on YouTube, and you can find it here www.carestreamdental.com/PWWhatsNew, however, I do encourage you to still take a look around the Carestream Dental Institute if you haven't already, as there is a lot of training content in there that may be beneficial to you.