With ever changing insurance payments and coverages, especially now with COVID payments for PPE, I am looking for a payment type that can be posted to a patient's account from the insurance company that does not apply to the patient's maximum.
1. Some Delta Dentals don't apply exam/prophy to patient max
2. D1999 COVID-19 PPE is being reimbursed by some companies, some apply it some don't
3. Insurance Interest payments
My recco is to have a check box like you do for the deductible that we can "uncheck" in the blue book to apply to max. In addition, we need an misc insurance payment that doesn't apply to the maximum.
If this is already and option and I've missed it, please advise.
Your options would be to create a patient payment code or an adjustment code or both. Only insurance payment codes would effect the insurance portion and it is greyed out.