Insurance Tracking

[tmslaug2]

Please share ways your offices are tracking insurance requests for additional information.  Thank you.

[Anon]

Good morning Tammy,

Are you referring to rejections or additional explanations for why treatment was performed?
Thank you,

Jeremy

[tmslaug2]

Primarily when an insurance company asks for additional information before they can process the claim. But any insurance tracking tool or workflow would be helpful.

[sonyap]

I just put a note in the claim contacts.  Then when I run "outstanding insurance claims" report, I can see whether or not it is still outstanding and follow up with the insurance company accordingly.  I'm not sure if that is what you are looking for.