cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
kirkdental57
Canine III

Integrating a Third Party Intraoral Camera

I am using PracticeWorks v8.1.0 and recently one of the doctors in the practice purchased a third party intraoral camera. We are having some difficulty integrating it with PracticeWorks imaging.

It's a Daryou DY-50 camera and I was hoping there might be an easy way to integrate it.

0 Kudos
Reply
4 Replies
Moderator
Moderator

Re: Integrating a Third Party Intraoral Camera

Hello, 

It is required to use an intraoral camera that uses a Twain driver for it to integrate with the CS PracticeWorks software charting module. We do not supply this driver so it must be acquired from the manufacture of the camera. 

There are some settings to take a look at as well to make sure it is being seen by the software. 

  1. Click on the Windows Start menu button.
  2. Go to the CS PracticeWorks folder.
  3. Select and open Configuration of CS PracticeWorks.
  4. Go to the Setup Menu.
  5. Select General Configuration.
  6. Expand Integration then Camera.
  7. Select the option for Device driver for capture.
  8. For the Value drop down at the bottom left, select AVI
  9. Click Save Entry. 

At This point you can try to go into the capture tab of the chart and use the Capture option to see if it will launch and view the camera image.

If this does not work, then the twain driver is not installed properly. 

 

If you are needing to have it integration into the CS imaging software (DIS) then you will want to reach out to our imaging department for their assistance.  You can find their contact information here.

Johnathan Downer | Technical Support Analyst
0 Kudos
Reply
kirkdental57
Canine III

Re: Integrating a Third Party Intraoral Camera

Thank you!

 

We had to download the Twain driver, so we will be trying this fix once we have everything settled.

0 Kudos
Reply
johnsonchris84
Canine II

Re: Integrating a Third Party Intraoral Camera

Sorry to bother, but my software 9.5 doesn't have that initial folder, we have carestream but not a CS Carestream or CS Practiceworks, any suggestion to where to look?

thanks

Dr. J

 

0 Kudos
Reply
Moderator
Moderator

Re: Integrating a Third Party Intraoral Camera

Hello @johnsonchris84 

 

I took a moment and looked up your account information. From what I can see your office uses our WinOMS software.  This particular thread is for the CS PracticeWorks software.

 

You are welcome to visit the WinOMS section and ask the question there about getting a third party camera to integrate. Or you can call into the WinOMS support group and have one of them assist you over the phone. The phone contact information is located here.

 

Johnathan Downer | Technical Support Analyst