I am using PracticeWorks v8.1.0 and recently one of the doctors in the practice purchased a third party intraoral camera. We are having some difficulty integrating it with PracticeWorks imaging.
It's a Daryou DY-50 camera and I was hoping there might be an easy way to integrate it.
It is required to use an intraoral camera that uses a Twain driver for it to integrate with the CS PracticeWorks software charting module. We do not supply this driver so it must be acquired from the manufacture of the camera.
There are some settings to take a look at as well to make sure it is being seen by the software.
At This point you can try to go into the capture tab of the chart and use the Capture option to see if it will launch and view the camera image.
If this does not work, then the twain driver is not installed properly.
If you are needing to have it integration into the CS imaging software (DIS) then you will want to reach out to our imaging department for their assistance. You can find their contact information here.
Sorry to bother, but my software 9.5 doesn't have that initial folder, we have carestream but not a CS Carestream or CS Practiceworks, any suggestion to where to look?
I took a moment and looked up your account information. From what I can see your office uses our WinOMS software. This particular thread is for the CS PracticeWorks software.
You are welcome to visit the WinOMS section and ask the question there about getting a third party camera to integrate. Or you can call into the WinOMS support group and have one of them assist you over the phone. The phone contact information is located here.