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mbusinelle
Canine III

Keeping track of collection accounts

When we send an account to collections, it is in the ledger as Baddebt and Coll.  Then we place  a sticky note on the patients chart with the information on it.  How do you handle collections?  How do you keep track of when has been paid and what has not.  We have always used sticky notes on each patient, but there has got to be a better way to track this information and keep it handy.  Thanks

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Re: Keeping track of collection accounts

The "Form type" would most likely need to be on "Updatable until completed"

This will allow the Doctor to 'add' the form again but it'll pick up the previous information inside of it to edit the contents. he can add what he needs to it, and if the form is 100% complete for that visit, he or an assistant would just check the box to mark it completed. This will save it as the final version of the form. 

Johnathan Downer | Technical Support Analyst
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