Recently, I have been asked for some of the pros and cons to our PracticeWorks Cloud service. The top reasons to go to the cloud are very straight forward. Some have specifically to do with PracticeWorks and some have to do with security.
There are a few reasons you might want to not consider moving to the Cloud:
Hi. Can you update this post with 2020 information.
Also can you answer the following:
- How does the Cloud version handle the integrated credit card payments provided by your partner TSI? Currently the local version allows to have an MSR attached to the PC and when the card is read the info posts directly to the ledger without the need to type anything.
- How does the Cloud version handle the acquisition of xray images with the Carestream sensors, which in the local version go directly into the patient's chart?
- Does the cloud version support integration with Weave?
- Does the cloud version support integration NEA Fast Attach?
- Are custom experts that, for example, create a CSV file with multiple fields of the patient database records, supported by the Cloud version?
- Are custom events and responses supported by the Cloud version?
- How does the Cloud version handle the integrated credit card payments provided by your partner TSI? Currently the local version allows to have an MSR attached to the PC and when the card is read the info posts directly to the ledger without the need to type anything.
TSYS integration with PracticeWorks continues to work in the same way on Cloud as it does with your on premise set up
- How does the Cloud version handle the acquisition of xray images with the Carestream sensors, which in the local version go directly into the patient's chart?
Images captures with your local version of CS Imaging are immediately sent to the Imaging Server (to ensure immediate access to these images) - all 2D images are then also uploaded to the Cloud for backup and access from the chart at a later time
- Does the cloud version support integration with Weave?
Weave officially partnered with us last fall - both they and Carestream Dental are working on Cloud integration, but it is not yet available - stay tuned!
- Does the cloud version support integration NEA Fast Attach?
Absolutely
- Are custom experts that, for example, create a CSV file with multiple fields of the patient database records, supported by the Cloud version?
- Are custom events and responses supported by the Cloud version?
All customer experts/events should work just fine on Cloud, as the software itself is the same as the on premise version....just with the added benefits of potential off-site access, having backup included, having updates done for you, and of course the world-class data security that comes with Cloud. @matt_ackerman can you confirm this for us?
- Do you have a timeline for weave? This year? That’s is critical path for us.
There is not yet an official timeline for Cloud integration with Weave - our development team has been working on that, but of course due to Covid-19 there have been some delays - we will be sure to keep you and everyone posted as soon as Weave integration is available for Cloud!
- You mentioned an imaging server. Where is that located? Do we need that in premise and if so what are the requirements?
Your Imaging server would be located on premise. When it comes to Cloud, an Imaging server is more of a storage location for all images....it does not act as a "server" in the traditional sense. Most of our clients are able to convert an existing computer into this server/storage location.
For system requirements, please visit our website at https://www.carestreamdental.com/en-us/resource-library/
If you have further questions that pertain directly to YOUR practice, do always feel free to call us at 800 944 6365 and one of our account managers will be more than happy to discuss your particular circumstances and needs!
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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