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CS Dental Employee
CS Dental Employee

Update in Progress for PEARL Mobile Solution

To all Practiceworks PEARL users:

We are writing to inform you that we are aware of connectivity issues with PEARL Mobile Solution from Carestream Dental that links you to your practice management software when you’re away from the office.

To restore performance quickly and avoid any inconvenience, we are in the process of updating the app and simplifying installation. The new app will be available to you in the near future in two ways:

  1. On our Exchange website at
  2. Emailed to you via the primary email we have on file

Thank you very much for your patience as we work to resolve this issue. In the meantime, if you have additional questions, please email the appropriate Carestream Dental Support group at:

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