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Republic of Ireland SW and GMS

Republic of Ireland SW and GMS

0 Kudos

This is a Republic of Ireland query.

In our version of CS R4 SW and GMS charges do not get posted to the client's financial page.

This means that charges awaiting payment are not shown as being outstanding on the client's financial page, and when payment is received there is nowhere to allocate it. As a result of this every SW and GMS treatment we have carried out is shown as outstanding in the "Both " section on our financial reports page.

Carestream Support have not been able to provide any help.

Is there any solution to this?