how do i go about opening two cots at the same time in r4 the following examples:
1- a private cot and an nhs one
2- a regulation 11 nhs one and a seperate nhs one
In example 1 i need to be able to transmit the nhs segment once done and then do the private so not to delay the nhs claim. Or there may be different clinicians at the practice doing private work which need to be sent off seperately.
In example 2 reg 11 work cannot have any other banded treatment with it, so needs a seperate cot for any other work the person needs.
I have tried clicking the + button to open cot but as soon as there is a plan made it becomes greyed out.
Thanks again in advance for the help
Solved! Go to Solution.
Good Morning Ismail,
If the plan has not yet been accepted there will be an 'Add Plan' button on the black bar at the top, where you can easily add a new plan.
If the course has already been accepted you will need to do the following:
This should put you on the 'Create Plan' window in which you can create a new course as you would normally. When you want to change between courses then you just follow steps 1-3 and then click 'Select Plan' instead
Hi stuart, thanks for the response. I did as you stated and was able to make two cot however i was only able to 'accept' one of them. The other one had the accept button greyed out so couldnt complete items on for it. How do i go about accepting the cot?
Hello again Ismail,
I apologise, the plans need to be in separate groups. Once you have followed steps 1-4 and you get the screen to create your plan you need to make sure the first drop down, for 'Type', is set to 'Normal Plan Group' (or 'Ortho Plan Group' if doing Ortho treatment)
The accept plan button should only be greyed out when the two plans are in the same group.