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dhen
Canine III

Payment by BACS

Will you be adding to the financial page an option to show the patient paid by BACS?

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5 Replies
CS Dental Employee
CS Dental Employee

Re: Payment by BACS

Dear Denise,

Thank you for your query, it is possible for our support team to connect in to your server and add an option for BACS in to your payment types within the till. I have logged a support call and will ensure a colleague contacts you to discuss this.

Kind Regards

Jon

dhen
Canine III

Re: Payment by BACS

?Excellent thank you

Denise Hender

Practice Manager

Ipswich Orthodontic Centre, 72 Berners Street, Ipswich, IP1 3LU

Tel: 01473 255399

artisdental
Canine II

Re: Payment by BACS

Hi,

I called R4 not so long ago to ask this same question and was told this was not able to be done can you please let me know if this is now possible?

Thanks

Holly Allison

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dhen
Canine III

Re: Payment by BACS

?Hi, yes it took them 5 mins max to put this onto my R4. They just dialed in, ran a script and added BACS to the drop down menu on the financial page where it says 'Loan'. So I can just select it as a payment option now.

Def give them a call back because its a very quick fix.

Kind regards

Denise

Denise Hender

Practice Manager

Ipswich Orthodontic Centre, 72 Berners Street, Ipswich, IP1 3LU

Tel: 01473 255399

simonhancock
Canine III

Re: Payment by BACS

Hi there, just to let you know that we are now putting measures in place internally to train the support team to hopefully stop this happening again in the future.

Appreciate your feedback.

Regards

Simon