CS R4+ How to find out the number of Cancelled or DNA'd Appointments

[#1]

This job aid shows you how to use the Patients Who Did Not Attend report to generate a list of patients who have cancelled their appointment or who have nit attended for their appointment.

[Henda100]

Is there any quick way of finding out how many hours there are in that list, without individually counting them? It doesn't export to Excel which would be easier, it prints without preview from MS Word. Does anyone know if that can be changed? TIA

[stephen_skelton]

Hi,

Yes there is.  When the Patients Who Were Not Brought window is displayed, there is a link at the top of the page that says Click Here

When you click on that link it displays the DNA Appointment Costs window.

When you enter the time period that you are interested in and click Run, it will display a Word document that will show the total number of missed appointments and the amount of time lost for dentists, hygienists and therapists.

If the time period is for more than one month it will also display the number of missed appointments and the time lost for each month.

Regards

Stephen

[Henda100]

That's great, thank you 😁