Just had a really confusing rejected claim. We sent off a straightforward 12 UDA claim and we have had it rejected saying "Acorn and Exam both on same claim" - any ideas why this has been rejected??
Thanks for your message but one of our agents would need to dial on and have a look at the claim could you please call the helpdesk please.
The lines have been very busy this morning but currently no calls are queuing.
R4+ Support Team: 0330 094 8194 (Option 1)