is there a way to send a message to both receptionist (group chat) instead of sending the message per person.
Thanks
Hi @Adelaidehouse,
Many thanks for your post.
Within the R4 chat you can only talk 1 on 1, however you can from the chat window send a message that allows multiple people involved.
R4 Main Menu > Chat > Send a Message > To > Include people required
It is more of an eMail style format but that will send the message to both, it should still pop up at the bottom advising you have a message.
Regards
Matt
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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