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stephen_skelton
Moderator
Moderator

EDI Triage Claims Rejections (England only)

We have been informed by NHS Business Services Authority that a number of EDI Triage claims have been rejected with the error code 125 - unacceptable combinations of treatment on a claim or treatment not acceptable on this claim type.

The reason for this is that the claims include the treatment code 9172 - Nice Guidance, which is automatically added if the Recall settings use NICE guidelines.

This issue will be addressed in the next release (v8.1.4) which is due to be released at the the end of this month allowing rejected claims to be resubmitted and preventing it from being added to future claims.

Regards

Stephen