I have spoken to someone previously and they have dialled in to sort out this problem.
As I am now sorting this myself, can you tell me when this will be rectified so that I do not need to keep re-sending every claim for under 18 yr olds?
Many thanks for your post.
There is a new version of our software v8.1.13 on this version claims are processed without errors. If you're not on this version please download and run first. Then send the claims as you normally would.