Is there any way to see the history of an empty slot in the appointment book? Sometimes I find a large gap in my book when I come in, but there is no way of seeing which patient cancelled their appointment.
Yes there is!
From the appointment screen, select file (top left side) select Print today's cancelled appointments, put in the date your interested in and the dentist and click Run.
hope that helps
If you use the Late Cancellation option when cancelling an appointment, you can view the patient who cancelled the appointment and the reason why. once the appointment has been cancelled using the late cancellation option, to view them in the diary, choose Options from the menu bar at the top of the screen, then view late cancellations.
Hope this helps