cancel
Showing results for 
Search instead for 
Did you mean: 
LW
Canine II

How do I send out recalls via SMS text? One of the dentists only wants 100 sent out.

 
0 Kudos
Reply
4 Replies
kimorr
CS Dental Employee
CS Dental Employee

Re: How do I send out recalls via SMS text? One of the dentists only wants 100 sent out.

Hi,

Thanks for getting in touch.

When you are in the Patient Recall screen you can include a query, for example, Pt's with mobile numbers. 

Once you have put in the date range and a list of patients has been displayed. You can then left click and hold to select 100 patients at a time to send out the recall SMS message.

Here is a previous article that explains the steps required to set up a query to search for pt's with mobile numbers.

https://community.carestreamdental.com/t5/R4-Documentation/CS-R4-Creating-a-Query-to-Search-by-Mobil...

If you need any further assistance, please get back in touch.

Kind regards

Kirsty

0 Kudos
Reply
LW
Canine II

Re: How do I change the message we want to send out for recalls & how many words are we allowed?

 
0 Kudos
Reply
kimorr
CS Dental Employee
CS Dental Employee

Re: How do I change the message we want to send out for recalls & how many words are we allowed?

Can I just ask is this for SMS recalls?
Kirsty
0 Kudos
Reply
kimorr
CS Dental Employee
CS Dental Employee

Re: How do I change the message we want to send out for recalls & how many words are we allowed?

To change the recall message whether its Letter, SMS or Email this can be done via Document Manager.

Here are two knowledge based articles I think may help you:

 https://community.carestreamdental.com/t5/R4-Documentation/How-to-Create-and-Edit-Letter-Templates-i...

https://community.carestreamdental.com/t5/R4-Documentation/CS-R4-How-to-Create-a-Recall-SMS-Template...

If you require any further assistance, please get back in touch.

Kind regards

Kirsty

0 Kudos
Reply