Carestream Dental is delighted to announce the release of R4+ version 8.1.15 that supports the UDA split for certain band 2 treatments, it is vital that practices in England run this update before Friday 25th November.
Courses accepted on/after Friday 25th November will be awarded the new banding levels and subsequent UDAs. If you haven’t upgraded before the deadline and continue to send claims to the NHS they will return as adjusted in R4+ and you will need to manually settle. They will also appear under the wrong banding within the activity report.
We have extended our support opening hours until 19:00 from the 15th Nov and will also be available on Saturday 19th November and 26th November between 09:00 – 14:00 to help customers should there be any issues.
The update is available here https://softwaredownload.csdental.com/en-Gb you will need your NEW Carestream Dental customer number and practice postcode to login.