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Canine II

Installing R4+ on a replacement workstation PC

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Hi all

I am currently replacing one of our workstation PCs. I had to change one last year and I recall that the telephone support staff could install the R4 software to the new workstation over the network direct from the practice server. 

I have been trying to rack my brain how they did this to save me having to contact them again.

Can anyone please advise how to install R4 to the new workstation? Can this be done myself or do I need to go back to the original CDs (if I can find them?!) or contact their customer service team?

Thanks in advance.

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CS Dental Employee
CS Dental Employee

Re: Installing R4+ on a replacement workstation PC

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Hello,

Thank you for your question, you are correct that CS R4+ can be installed over the network, first of all please ensure the new workstation is on the network and can ping the server.

  • Browse to the following network share \\servername\update$     (where servername is the computer name of your server).
  • Double left click on 'sys2000' folder.
  • Double left click on 'clientInstall' folder.
  • Double left click on setup.exe.
  • This will open the CS R4+ client installer.
  • Follow the installation steps through to conclusion.

If you have any further steps please feel free to ask.

Thanks Jon

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