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Stephen_Gray
CS Dental Employee
CS Dental Employee

SMS - Send out NPS Survey via HCL SMS Service

Raising on behalf of Crouch Hall Dental Care. 

R4 Suggestion: 
Add a functionality to allow for an NPS Survey template to be sent to a patient upon completion of an appointment, along with response measurement for rating aspects of the service from 0-10. 

Responses to be able to be reported upon, building statistics for performers and other employees who interact with the patient at the practice. 

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liamrushton
CS Dental Employee
CS Dental Employee

Re: SMS - Send out NPS Survey via HCL SMS Service

Thank you for your suggestion.

Please can you post this over on the product ideas page here: https://community.carestreamdental.com/t5/PRODUCT-IDEAS/idb-p/practicemanagementideas

Kind regards

Liam Rushton

Kind Regards
Liam Rushton