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Henda100
Canine III

Some kind of flag to prove we are asking for email addresses

Hi everyone 

We are measured on the amount of email addresses we gather from patients. Trouble is, there is no way of "proving" that we have asked a patient if they decline or do not have an address.

A report can be run to check how many were taken, and in the audit log that the information was updated, but that's it.

Help!

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4 Replies
Alison_Daniels
CS Dental Employee
CS Dental Employee

Re: Some kind of flag to prove we are asking for email addresses

Good Afternoon

The simplest answer would be to use a marker to say that the patient has been asked.

An alternative is to use a user field and create the answers as a LIST to show the following

1. patient was asked and gave an address

2. patient was asked and declined to give an address

3. patient was asked and does not have an email address

This link will show you how to create User Fields if you are not familiar with them

https://community.carestreamdental.com/t5/R4-Documentation/How-to-Create-a-User-Field-in-R4/ta-p/981...

Kind regards

Alison

Henda100
Canine III

Re: Some kind of flag to prove we are asking for email addresses

We made a marker, but that didn't help. I've just done the user field thing. Can you run a report for that?

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Alison_Daniels
CS Dental Employee
CS Dental Employee

Re: Some kind of flag to prove we are asking for email addresses

Good Afternoon

Yes just create a query and add the user field (the user fields are right at the bottom of the list of fields) and you can then search for how many have answered the question with whichever of the answers you put in the List.

Regards

Alison

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Henda100
Canine III

Re: Some kind of flag to prove we are asking for email addresses

Scrap that, i've just done it.
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