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dsfdom
Canine III

Assigning rights by user

Setting up new employee in Softdent. I have the same rights by user assigned as my front office staff but she can't make appointments. Error message comes up that the user is not authorized. What am I missing?

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tsalcido
CS Dental Employee
CS Dental Employee

The solution is go to back over the employees rights to confirm. You can also try Users by rights and see if the name is checked for the event. I have attached the job aid to review. 

tsalcido_0-1697821860405.png

 

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tshaw
Community Manager
Community Manager

@lindamoseley @tsalcido @rhall do any of you know what may be causing this? 

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