Cancellation list

[dsfdom]

Is there any way of marking patient appointments to know at a glance if they are interested in coming sooner on a cancellation appointment?

[ayman]

yes there is ,These appointments must have the "Short Call" check box checked on their appointment card or tickler file entry.

1.Select Reports > Recall/Appt > Short Call List. The Output Options window is displayed.
2. Select an output option and click OK. The Short Call Report Setup window is displayed.
3. Select an option:

• To include normal recall patients: Select Hyg Recall.
• To include other recall patients: Select Other Recall.
• To include non-recall patients: Select Non Recall.
• To include short recall tickler entries: Select Tickler File.
• To include appointment short call tickler entries: Select Appointments. 
• To restrict the results to a specific appointment length: Type the number in the Include Entries with Appointment Length field. 
• To restrict the results to a provider: Type the identification number in the Providers section.

4.Click OK.  The report will display types of Short Call entries on separate pages. Tickler File entries first and then Short Call appointments from existing appointments.

hope you find this helpful 

[callton]

It would be great if rather than having to run a report, this information was available at the click of one button.  I would love to see the short call list on the Practice Central page.  

[mdunham]

When you open your schedule, there is a picture of a dark green file box.  This is your short call file.  YEA!  we use this ALOT !

[doctom4300]

Clicking on the dark green file box does not give us the same list as running the Short Call List report.

What is the difference between the file box and the Short Call List report?

[doctom4300]

I figured out the difference. The filebox shows us people on the short call list who do not have an appointment scheduled. The report shows us everyone that is on the short call list, whether or not they have an appointment.

[dmdmatt]

How do you put a patent into the short call list?

[doctom4300]

Scroll up to Ayman's response: he shows which box to click on an appointment screen or on an entry in the tickler file.

But it's broken in SoftDent v19.0.0. You can still click the box, but running the report (Report->Recall->Short Call List) doesn't show any results.

Does anyone know when this will be fixed?

[callton]

Hmmm....I don't have a dark green file box.  Could be because we are on scheduler version?