Correct Outstanding Insurance

[sonjalyle]

When we run our Account Aging report, it is stating that we have over $5,000 in over 90 day Outstanding Insurance. However, when I run the outstanding insurance report for those claims that are older than 90 days, I only show two claims adding up to about $500. Where would I find the missing Outstanding Claims that are older than 90 days? I am missing about $4,500 worth of 90 days Outstanding Insurance Claims according to the Account Aging Report. Anyone have any ideas?

[ayman]

have you checked unsubmitted claims report 
because 
account aging report will show outstanding insurance balance for accounts selected in that report  ( that include unsubmitted claims if ICM = 2 )
outstanding ins claims report will show the total expected amount from selected claims ( doesn't include unsubmitted claims )

reports , practice management , insurance reports , unsubmitted claims