The first photo displays the error code that popped up while attempting to batch our credit cards this evening. The second photo displays a follow up pop-up that occured when I selected the "ok" button shown in the first photo.
I have never seen these errors before.
Hello @mdunham,
Are you still having this issue? If so, I'll get this escalated.
Sorry for late response. It appears to have been either a corrupt credit card or perhaps a corrupt read with our swipers. Below you can see a bunch of webdings beside the name. SD gave an authorization and was sent to batch. The batch would not go through. Therefore, as a last-ditch effort, I deleted his card entry from the batch, ie voided sale. This removal allowed for the batch to process.
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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