From time to time we are able to see patients for their hygiene appointments while they are booked for treatment (while the crown is milling, ect.). However, softdent currently does not allow you to book the same patient in multiple rooms. Is there a way around this?
Karen, I have seen other offices place a block (with or without the patient's name) in the hygiene room to prevent double booking, then add the hygiene procedures/charges to the appointment card in your restorative column to get an accurate production estimate.
Hope this helps!
This is what we have done as well, it's not super convenient or accurate. We would like to see this changed, so that production values show up correctly in each room.
I'm able to have a patient scheduled in two rooms with overlapping appointments as long as the start times do not match. Would that work for you?
edited to add: We're using SoftDent 14.2.8. Maybe a different version woudn't allow this.