Import images not working with migration. Cannot see thumbnails . Fast Attach not working either

[dmdmatt]

We just did a migration for Softdent Cloud.  Well tried too!  We can no longer import images into the patients chart.  We also cannot import X-rays for Fast Attach. All we can see are icons of the windows photo program, (looks like a mountain).  WE cannot see our thumbnails.  We have to click thru hundreds of icons to see the image.  Does anyone know how to fix this.  Softdent Cloud-New Migration!!!!!

[tshaw]

Hello @dmdmatt, 
I'm sorry this was missed. Are you still having this issue? 

[dmdmatt]

YES.  And more. We waited 20 minutes to run a day sheet.  There is a problem with the migration.  We still cannot import an image into the patient’s chart.  I was told that Softdent was not designed to be used on the cloud! The new Azure platform is too advanced for Softdent.