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kloulou22
Canine II

Pearl Module

I have a Server 2012 and we use Softdent. We purchased Pearl on 4/15/19 and it has still not been installed they keep receiving an error message it has been escalated to a senior tech and analyst still no luck.. Has anyone else had this problem?

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3 Replies
Community Manager
Community Manager

Re: Pearl Module

@tyson_edwards any ideas on this? 

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CS Dental Employee
CS Dental Employee

Re: Pearl Module

No, support should be able to assist. @ayman - is there something you can follow up on here? 

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Moderator
Moderator

Re: Pearl Module

 just checked the account and issue was resolved by escalation yesterday noon 
Smiley Happy 

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