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Canine II

Report recall

We are a perio office so sometimes the patients have surgery or do scales obviously before their maint.  I have tried to run the recall report but it includes patients not scheduled for a recall but it also includes patients that are scheduled for scales or surgeries. How do I run a report for patients that have had a recall apt but do not have one scheduled at this time?

 

Thank you

Erin

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Community Manager
Community Manager

Re: Report recall

@Anon @tsalcido any suggestions for this? 

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Anon
Not applicable

Re: Report recall

Check your recall settings in SoftDent

Click System

Click Change System Settings

Click Recall 

Click Edit Recall Codes 

it should look like this 

softdentgirl_0-1600963831526.png

if you make any changes to these code, you can run a utility to update their last recall exam with SoftDent Support (866) 435-7473

Thank you 

Wendy

 

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