Report recall

[trubino]

We are a perio office so sometimes the patients have surgery or do scales obviously before their maint.  I have tried to run the recall report but it includes patients not scheduled for a recall but it also includes patients that are scheduled for scales or surgeries. How do I run a report for patients that have had a recall apt but do not have one scheduled at this time?

Thank you

Erin

[tshaw]

@Anon @tsalcido any suggestions for this? 

[Anon]

Check your recall settings in SoftDent

Click System

Click Change System Settings

Click Recall 

Click Edit Recall Codes 

it should look like this 

if you make any changes to these code, you can run a utility to update their last recall exam with SoftDent Support (866) 435-7473

Thank you 

Wendy