A patient notified us of secondary insurance coverage after primary had already paid. How do I generate a secondary claim through Softdent?
Thank you for participating in the Community Lisa! I'm going to tag a few people on this and get some feedback.
Enter the Secondary ins information
go to the transaction
Remove the negative claim #
Add a transaction for code 2
Amount = Zero
Final Payment = Y
Submit Secondary = Y
Thanks for your help.
Nice! I love to learn new tricks!!!
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Atlanta, GA 30339
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