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Canine II

Softdent install disc issues

Anyone ever have problems installing Softdent with the cd they provide? I had this problem 5 years ago when i first worked on this system.

I have disabled DEP and UAC but the InstallMenu.exe refuses to launch.

I posted this yesterday but some reason it was flagged as spam. I am not spammer



Its version 18 and i am on server 2016 which I am told is supported
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Community Manager
Community Manager

Re: Softdent install disc issues

Hello @Schmidt , we apologize that your original post was marked as spam sometimes the platforms spam filter is finicky. 

@tyson_edwards can you provide any input on this?  

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CS Dental Employee
CS Dental Employee

Re: Softdent install disc issues

Hi, what's your office number? I can have someone reach out.
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Canine II

Re: Softdent install disc issues

Sorry for my slow response. I was able to get around my limitations of the disc by browsing and launching the installer from the appropriate folder.

Support over the holidays was rough 3 hour waits. Its nice that they let people off for holidays unfortunately that was my open window to do the server upgrade due to the office closing.
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