I sent the email below to email@example.com. I got an reply back telling me to make an appointment to schedule the update. I scheduled that for a couple weeks out, and replied that I needed to know if I should do the update first or run the utilities first. I got a reply to that telling me to discuss it during the appointment. I replied a few minutes ago saying that I would like an answer before the appointment so that I don't have to hang on hold while the tech looks into that. While waiting for that reply, I thought I'd ask here in case anyone either at Carestream or from another office that uses SoftDent will know the answer. Here is my original email:
We have a number of things we need to get done within SoftDent. I'm looking for advice on how to do them and the order in which to do them.
"Replace two codes that had been improperly used in the past with the correct codes (without modifying the $ amounts). I believe there is a utility for this, but I can't seem to find the details now. I'm sure they are staring me in the face...
Once you're given the exe file that belongs in your SoftDent folder, you can run it yourself. The file is usually called UpdateBBWAllowanceTable.exe and should always be run from within your SoftDent folder.