I recently updated an allowance table with new fees. I was told this would flow through to all the insurance plans that have the allowance table attached and they would be up to date. It does not. We enable write-offs at the time of transaction and some of the insurance plans have updated with the new fees and some have not - why? It is frustrating and inefficient to have to go backwards and fix everything. I would love to know why it updates some and not others so I could fix it on the front end. Any Ideas?
Please don't tell me the only way to fix it is to go into every insurance plan and delete the bluebook and re-enter the allowance table - it is time consuming and something we do not have time for in our busy office. I would love to identify the real problem.
Also, I am still waiting on a fix for all the ss numbers softdent is deleting. Any word?
I will ask Wesley Barron to assign someone to your first issue. We are still investigating the SSN problem, we now have customer data in-house for testing. I hope we can resolve this one soon.
When updating an allowance table with new fees, the allowed amounts on bluebook entries for insurance plans associated with the table are updated:
- When the UpdateBBwAllowTable.exe stand alone utility is ran (recommended, as this updates any changed allowed amounts in bluebook entries of all affected plans)
- When a change is made to update a specific insurance plan's allowed amounts (for example, linking the updated allowance table to the insurance plan as when creating a new insurance plan)
To ensure the allowed amounts on insurance plans are updated, it is best to run UpdateBBwAllowTable.exe. We can run this utility for you, what would be the best number for me to reach you at to discuss this?
Unfortunately, I have not had time to call them. Will call tomorrow. If I recall correctly someone had run utilities for me in the past and it did not resolve it. But we can try again! Thanks for checking.