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chris526
Canine II

charting a failed Implant in Softdent

How do you remove the implant icon without removing the transaction from the past.   The implant has failed and we wish to remove the implant icon from the charting screen.

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bccarestreamrep
CS Dental Employee
CS Dental Employee

Re: charting a failed Implant in Softdent

May I ask what version of SoftDent you are using? In newer versions, you can open up the transaction for the implant in the patient's ledger and check this box: 

bccarestreamrep_0-1616163617698.png

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drcavola
First Molar I

Re: charting a failed Implant in Softdent

Would this be considered an "edit" to the transaction?  Would be a problem if users didn't have the rights to edit previous days transactions.

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bccarestreamrep
CS Dental Employee
CS Dental Employee

Re: charting a failed Implant in Softdent

Yes it would. If a logged-in SoftDent user does not have the rights to modify transactions, then they will not be able to get to the screen I showed that allows a user to check that box. If any user finds themselves needing to check this box for a specific transaction, but cannot edit the transaction...the admin (or any other user with those rights) will have to perform this step.

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chris526
Canine II

Re: charting a failed Implant in Softdent

what if the implant was put in as a note from an oral surgeon and we did not do the work?
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bccarestreamrep
CS Dental Employee
CS Dental Employee

Re: charting a failed Implant in Softdent

That's a more interesting scenario...

I tested this, and currently I don't see a way to remove a chart graphic from "outside" work without actually removing the outside work altogether. If the work is "inside" work, then it can be removed from their chart without deleting the transaction. 

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