cancel
Showing results for 
Search instead for 
Did you mean: 
tmbircher
Canine II

Care Credit Integration

Just curious if there is a charge to activate the care credit integration?

0 Kudos
Reply
3 Replies
Moderator
Moderator

Re: Care Credit Integration

hey tmbircher
our integration with CareCredit is free. i don't know if care credit themselves charge any kind of software or maintenance fee.

0 Kudos
Reply
tmbircher
Canine II

Re: Care Credit Integration

Fantastic, thank you!

Moderator
Moderator

Re: Care Credit Integration

you're welcome  
tmbircher

here is some information about how to configure the integration starting V 16.2.

Enable CareCredit

 CareCredit must be enabled before it can be used.

Initially the SoftDent Admin user will have rights to enable CareCredit, and this user can assign others this right under the Rights By User screen; “Allow access to Special Edit Toggle”.

  • Select System>CareCredit>Enable CareCredit
  • (please select the confirue options if you are ready to start using carecredit ) box is then displayed
  • Click ok

Configure Transaction Codes

 Before processing any transactions, you must first select the CareCredit payment and refund codes that will be used.

  • Go to System>CareCredit>Configure Trans Codes
  • If you have already defined CareCredit transaction codes you can bypass the above step and go directly to the Practice Info screen Default ADA tab

 Default transaction code for CareCredit payments: 15.00 (or code in CC range)

 Default transaction code for CareCredit refunds: range of 30.00-39.98

Configure Providers

Before you can process any CareCredit transactions, at least one of your providers must be set up as a CareCredit Merchant (Provider must sign up directly with CareCredit). Merchant number and Practice Code can then be added into SoftDent.

  • Go to System>CareCredit>Configure Providers to select the Provider(s) that have signed up with CareCredit
  • Providers added within the SoftDent Provider List will automatically appear in the CareCredit Provider list screen
  • Edit the desired provider from the CareCredit Provider Config screen to enter CareCredit information

    you can download the PDF attachment