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doctom4300
Premolar III

How to enter a credit card refund

I issued credit to a patient by returning funds to their credit card. How do I enter this in SoftDent so that the credit card page of the daysheet shows that refund?

2 Replies
Moderator
Moderator

Re: How to enter a credit card refund

hey brenda , hope you find this useful 

SoftDent: What Is The Default Credit Card Refund Code? 

you should add the code to patient's transaction just like any other code 

doctom4300
Premolar III

Re: How to enter a credit card refund

Thanks! We didn't have code 31 in our ADA code list. I added it in, and it works like a charm.