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jmdeangelo
Canine II

How to find the name of a patient who was recently deleted from the schedule accidentally?

Is there a way to search or see a list of the most recent actions that were made in Softdent? For example, an appointment was accidentally removed from the schedule, but we are not sure which patient it was.

Thank you! 

Julie

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1 Reply
dmccrory
Premolar II

Re: How to find the name of a patient who was recently deleted from the schedule accidentally?

Hello,

You can try these steps below. If you know the SoftDent user, you can

target the user and use these steps as a tracking method to all what the

user did and hopefully find the patient that was deleted from the schedule

by the user.

1. Click Reports in the main menu bar.

2. Select Audit Trail.

3. Select Scheduler Audit Trail.

4. Select the desired method of running the audit trail. The 3 choices

are: