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ktatejacoby
Canine III

Is there a pop up alert on deleted or canceled appointments?

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A previous question asked resulted in how to find patients who have been removed from the schedule through an audit trail of the scheduler, but the answer given does not show in full on the answered questions. Also, is there any sort of pop up or alert that would give notification to the provider or check in, etc. which would let them know immediately when an appointment has come off?

Thank you!

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Moderator
Moderator

Re: Is there a pop up alert on deleted or canceled appointments?

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hey kathryn 
i believe this link has the full version of the information from that incomplete answer you're referring to 
SoftDent: Running, Printing, or Viewing the Scheduler Audit Trail Report 

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Moderator
Moderator

Re: Is there a pop up alert on deleted or canceled appointments?

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there is no way to have SD alert a provider when an appointment is being deleted , usually when an appointment is canceled it will prompt to be sent to tickler file but if user decided or chose to delete appointment the only trace you can find is in audit trail 

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chriscornett
Premolar II

Re: Is there a pop up alert on deleted or canceled appointments?

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I will review the Scheduler Audit Trail document soon and add to it if anything is missing. Thanks for pointing out that some steps were missing ayman‌. I will add the additional information this evening.

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Moderator
Moderator

Re: Is there a pop up alert on deleted or canceled appointments?

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hey chris

i just update my comment , i meant to say that the document has the full version , no need to update it
as i believe that ktatejacoby was referring to an incomplete answer on this question
 How to find the name of a patient who was recently deleted from the schedule accidentally? 

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