IMPORTANT: You can recover deleted data only from backup tapes or files. When you delete an account, an audit trail entry is made. The name of the user who deleted the data is recorded.
To delete an account:
To mark an account record inactive:
What is the best way to clean up inactive old accounts/patients 10+ years old?
Sorry for the delay, I'll get someone assigned to answer this for you!
The issue is finding a report I can run to get accounts that patients have not been seen in over 10 years.
You have a choice. You can either run a user-selected report for patients who's last visit was >10 years ago, making sure you search for "not including" I for inactive patients. Keep in mind that with this method, you'll find the patient, or multiple patients within an account, but there could be others in the same account that have been seen more recently.
The other choice would be similar, but running a user-selected report for accounts with the same parameters. Then you'll have to take a look at the patients w/in those accounts.
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